Customer Service
Why buy from Polimex - Polish Bookstore
- Buying from us you have a guarantee you are purchasing your books from a legal operating company, with location stores and stock replenished weekly.
- Our Polish Bookstore first opened its doors in 1986.
- We are available if you need help in selecting and purchasing our books. You may contact us in two ways; by phone or email, or we invite you to visit any of our GTA stores. We have polish bookstores in Toronto, Mississauga, and Hamilton.
- Our staff is well informed and up to date with the latest Polish book trends and reader requests.
- We offer 12 day Complete 100% Satisfaction return policy. You can return books or other products you have purchased from our website without giving a reason.
- 100% Satisfaction Guaranteed.
- No restocking fees on authorized returned products.
- Secure Transactions. We utilize the SSL encryption protocol on all pages where you as a customer are asked to enter personal information. Our checkout process is equipped with the latest technology to help protect against any fraudulent activity.
- We ship your order within 24 hours during regular business days. We only authorize a respectable, well-known shipping company to safely deliver your product.
- Your privacy is guaranteed..
“Our books and other products are 100% satisfaction guaranteed for 12 days. We offer a 12-day money-back guarantee (less shipping) on all unused, not copied, authorized returnable products that are in original condition (un-opened).”
We make every effort to ensure that the product you purchase from us is perfect in every way. However, if you are not completely satisfied with your purchase you may return it within 12 days for a full refund or exchange less the cost of shipping. You may return the product (using prepaid shipping) in the same “as purchased” condition and in the same carton in which you received it.
